Shipping Policy

Free Shipping

Shipping Rates

Region	Standard Shipping	Expedited Shipping	Free Shipping
United States, Canada, Australia, Japan, Singapore & most international destinations	$8.99	$15.99	Orders $50+
European Union & UK	$8.99	$15.99	Orders $50+

Shipping Carrier

We ship via SF International Express (顺丰国际), one of Asia's most reliable international courier services. All orders include a tracking number so you can monitor your shipment every step of the way.

Processing Time

Order Type	Processing Time
Standard Orders	1-2 business days
Custom Gift Sets	2-3 business days
Peak Season (Chinese New Year, etc.)	3-5 business days

Estimated Delivery Time

Destination	Standard	Expedited
United States	7-12 business days	4-7 business days
Canada	8-14 business days	5-8 business days
United Kingdom	7-12 business days	4-7 business days
European Union	7-14 business days	5-9 business days
Australia & New Zealand	8-14 business days	5-9 business days
Singapore & Malaysia	5-9 business days	3-5 business days
Japan & South Korea	5-9 business days	3-5 business days

*Delivery times are estimates and may vary due to customs clearance or peak seasons.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your SF International tracking number. You can track your shipment at sf-international.com.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date at myteaclouds@gmail.com.